Award of Excellence

 

Award of Excellence

The Nissan Award of Excellence program recognizes and rewards employees and dealers that deliver outstanding results in sales performance and growth, customer satisfaction, and owner loyalty. AutoFair Nissan of Stratham delivered in those areas and achieved the exclusive title of only Nissan dealership among those in New Hampshire, Maine, or Vermont to earn this prestigious annual award for 2019. Our commitment to providing the ultimate ownership experience is unparalleled, and our customer satisfaction scores reflect that commitment. Come see for yourself what a truly exceptional car shopping experience is.

The Nissan Ownership Experience

At AutoFair Nissan of Stratham, nobody is more important than our customers: quite simply, we want to offer you an Ownership Experience Unattainable Elsewhere. Part of that is the product, our diverse lineup of affordable and reliable vehicles that offers something for every driver. But it goes well beyond that, to the sales process, the way our staff treats everyone who stops by, and the service quality - the entire ownership experience. While Nissan North America as a brand has concentrated over the last few years on improving both brand loyalty and consumer approval, AutoFair Nissan is doing the same.Knowing we've met your needs isn't enough: we want to exceed your expectations. We also realize that customers who aren't satisfied won't come back. And what we want is a family: a happy family made up of car buyers and the staff members who serve them at every step of their purchase or lease, through all the years they own their vehicle. We strive to offer everyone an Ownership Experience Unattainable Elsewhere! That's why we take great care to make sure not just that you enjoy driving your Nissan, but that you look forward to bringing it in to AutoFair for service as well.

Here For Everything You Need: Our Ownership Loyalty Manager

Customer satisfaction matters so much to us that we have a dedicated staff member, our Ownership Loyalty Manager, who makes sure you have everything you need for your Nissan and that every potential issue is resolved.The Japanese have a word, omotenashi, which they use for their special kind of customer hospitality, where nothing is more important than your needs. That's what the Ownership Loyalty Manager gives you when you're at AutoFair Nissan of Stratham: it's all part of an ownership experience. If you have a problem, he'll fix it. He's all about building relationships, with you and every other AutoFair customer, as well as with the community around us. And that one-on-one care and attentiveness to your satisfaction as our valued customer will continue long after the happy day you drive your new car home.

After You've Bought Your Nissan

We want to make absolutely sure that we continue to offer you an Ownership Experience Unattainable Elsewhere. This means not just when you return for service visits, but whenever you have a question, comment, or concern. And please let us know how we're doing at any time: we truly value your feedback and use it to improve every other customer's experience. 

Referral Program

How confident are we that you'll love your experience at AutoFair Nissan of Stratham? So much so that we offer the AutoFair Friends & Family Referral Program. After you've taken delivery of your new vehicle and you recommend us to a relative, friend, or co-worker who buys a vehicle from us, we'll reward you with $100 for yourself or a local charity. Best of all, these rewards are unlimited: you can refer as many people as you like, and we'll give them the very same ongoing respect, care, and undivided attention.

Hours

  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 8:00pm
  • Saturday 9:00am - 7:00pm
  • Sunday 11:00am - 6:00pm